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Pricing/Products

How does CeX determine the buying and selling price of an item?
All our prices are set by a dedicated team who take into account market trends and various economic factors. These prices are subject to change without noti...
Wed, 14 Jun, 2023 at 4:32 PM
What can I buy online?
When you find an item you want on webuy.com you can buy it if it has the red "I want to buy this item" button underneath the price (see below). ...
Wed, 14 Jun, 2023 at 4:32 PM
Can I sell the items I have purchased?
Of course, you can! You can sell them back to us via webuy.com or you can take the items into your local CeX store!
Wed, 14 Jun, 2023 at 4:32 PM
Do your items come with instructions?
As we buy and sell second-hand goods, we can't always guarantee that instructions will be available with each item that we sell. Please see below for mo...
Tue, 4 Jul, 2023 at 12:53 PM
Do your items come boxed?
As we buy and sell second-hand goods, not all of the items we have for sale will be boxed. Please see the list below for a guide. Optical Media: All gam...
Fri, 30 Jun, 2023 at 3:39 PM
Why are some phones of the same make and model different prices?
Usually this is because they are on different networks. For details on product grading please click HERE
Fri, 30 Jun, 2023 at 3:38 PM
Will your programs and games work on my computer?
Please ensure your PC or Laptop meets the minimum requirements for the software before making your purchase. Minimum requirements can be found on product bo...
Wed, 14 Jun, 2023 at 4:32 PM
How are your items graded?
The products we buy and sell are graded according to their cosmetic condition, functionality and the accessories they come with.  All phones, tablets an...
Wed, 14 Jun, 2023 at 4:32 PM
Can I view store stock levels online?
When you view an item on webuy.com you will see a "Check Stock in store" option underneath the price section.  If you enter a postcode or town...
Wed, 14 Jun, 2023 at 4:32 PM
Why is my item a different colour to the picture online?
We use stock images on webuy.com as some items are made in a range of colours. Unless specified in the item description, the colour of the product supplied ...
Wed, 14 Jun, 2023 at 4:33 PM