Hi, how can we help you?

Search your FAQs articles or browse articles by topic

Buying from CeX Stores

What is your store returns policy?
2 Days Goodwill return - If you are not satisfied with your purchase for any reason, we will happily return it to voucher within 2 days of purchase. Please ...
Wed, 14 Jun, 2023 at 4:33 PM
How can I tell if the item I want is in my local CeX store?
Once you have found the item you want to purchase, you can use the "Check Stock in Store" box below the price to check the local availability.
Wed, 14 Jun, 2023 at 4:33 PM
What payment options are available for purchases made in store?
When paying for your items in store you can use the following methods: Cash payment Credit & Debit Cards CeX voucher* Apple Pay (On supported dev...
Wed, 6 Sep, 2023 at 5:20 PM
Do I have to return my purchase to the store I bought it in?
Not a problem, you can return any purchase to any of our CeX stores, regardless of which CeX store you bought it in originally.
Wed, 14 Jun, 2023 at 4:33 PM
How can I tell if the item I want is in my local CeX store?
Once you have found the item you want to purchase, you can use the "Check Stock in Store" box below the price to check the local availability.
Wed, 14 Jun, 2023 at 4:33 PM