Delivery Questions
Once you receive your automated dispatch email, please allow up to 24 hours for the tracking details to reflect on our partner websites. Our couriers are un...
Delivery should take no more than 3 to 5 working days. However, we ask that you allow up to 14 days for the items to arrive, as all items are sourced and di...
Free shipping available at launch.
We deliver throughout peninsular Malaysia, excluding the Island territories. Deliveries can be made to the registered billing address on the payment card us...
Unfortunately, once you place an order the delivery address cannot be changed. If you have placed an order having a different delivery address and would li...
We use DHL as our courier partner for dispatching orders.
It usually takes just 3 to 5 working days for orders to arrive. However, we do ask that you allow up to 14 days for delivery. Please note that you may recei...
Please allow up to 14 days for the items to arrive as lost in transit items are usually located and delivered within that time-frame, if 14 days have elap...
Orders placed on webuy.com may be sourced from various stores around Malaysia, as such you may receive them in separate packages. Our systems are designed i...