You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy. 


Alternatively, you can also return it to us by post, for either a refund or replacement. In order to quickly process for return, please include a note mentioning your order number and the reason for return.


Return Address:

CeX, Unit 1, F-28A & 29, Paradigm Mall, Level 1, Jalan SS 7/26a, Ss 7, 47301 Petaling Jaya, Selangor, Malaysia