Hi, how can we help you?

You can take your item(s) back to your nearest CeX store (don't forget your invoice!) and have them processed as per our Returns policy.  Alternati...

All items purchased have a 5-year warranty except consumables (e.g. removable batteries, projector bulbs). If you purchased an order online and it becom...

If the item you have received is damage, then you need to let us know that you intend to return it as soon as possible by using our contact form HERE.  ...

Please allow up to 14 days for an order to be delivered. If you still haven't received your items after that period, then please use the contact form HE...

When we receive your item it will be tested for faults and to confirm that it is covered by our returns policy. If we cannot replicate a fault or cannot fin...

Let us know about the order mix up and that you intend to return it as soon as possible by using our contact form HERE.  You can then follow the online ...